Frequently Asked Questions
An Explosion Proof iPhone/iPad is an Apple device that has been meticulously converted and certified for use in hazardous environments. These devices retain all original Apple features while incorporating safety measures to ensure they can be safely operated in potentially explosive atmospheres.
Our Explosion Proof iPhones/iPads are certified according to industry standards such as ATEX, IECEX, C1D2, C1Z1, UKCA, and Inmetro. These certifications ensure that our devices meet the strict safety requirements of industries like Oil & Gas, Petrochemicals, Pharma, Maritime, and more.
Absolutely! Our Explosion Proof devices retain all the features and functionalities of the original Apple product, ensuring you have access to the tools and applications you need.
Yes, our Explosion Proof iPhones/iPads are equipped with excellent high MP front and back cameras. This allows for clear imaging and precise documentation in hazardous environments.
We offer real-time software updates to keep your devices up-to-date with the latest features and security enhancements. This ensures that you are always equipped with the best tools for your operations.
Our Explosion Proof iPhones/iPads are designed for longevity, with an expected lifespan of 5+ years. This makes them a reliable and cost-effective solution for your operations.
Yes, we offer the convenience of converting and certifying locally purchased devices to meet Explosion Proof standards. This allows you to ensure compliance with industry regulations while using devices you're already familiar with.
Explosion Proof iPhones and iPads are crucial for industries such as Oil & Gas, Petrochemicals & Refineries, Pharmaceuticals, Maritime, Food Manufacturing, and more. These devices ensure safety in environments where flammable gases, vapors, or dust may be present.
Yes, our Explosion Proof devices are certified for use in both Zone 1 and Zone 2 hazardous areas, providing reliable and secure communication solutions in potentially explosive atmospheres.
Absolutely, we offer bulk purchasing options to cater to the needs of organizations across various industries. Contact our sales team for personalized assistance and pricing details.
To place an order, simply visit our website and browse our range of Explosion Proof devices. Select the products you need and email us your enquiry or use the contact form. Our sales team will get in touch shortly.
We offer a comprehensive warranty and support package for all our Explosion Proof devices. Our team is dedicated to ensuring that your devices operate at peak performance. Contact our support team for details on warranty coverage and after-sales support.
Yes, we offer training resources and materials to help users familiarize themselves with the features and functionalities of our Explosion Proof devices. Our aim is to ensure that users can operate these devices safely and effectively in their respective industries.
Our experienced team is available to provide personalized recommendations based on your industry, specific needs, and budget. Contact our sales team for expert guidance in selecting the right Explosion Proof device for your operations.
Yes, you can install a SIM card in a Zone 1 device. iPhone 13, 14, and iPad mini 6 Now Embrace e-SIM Technology.
You should charge the iPhone using the original lightning cable, and the iPad should be charged with the original Apple USB-C cable. Please note that charging is ONLY ALLOWED IN SAFE AREAS.
No, due to ATEX/IECEx requirements and the ruggedised design, it is not possible to remove the iPhone or iPad from the Zone 1 device.
Yes, our Zone 1 iPhone devices are rated IP64, while the iPad mini 6 Zone 1 has an IP54 rating.
If the glass is broken, the device is end-of-life.
The conversion process involves applying specialized engineering and technology to ensure that the device meets the rigorous safety standards required for hazardous areas. This includes external modifications and casing installation. Design and implementation as per ATEX guidelines to prevent any potential sources of ignition.
The iOS on our Explosion Proof devices is the safest and most secure version available. We prioritize your safety and ensure that the operating system provides a secure environment for your operations.
Which version of Apple iOS is currently installed on the device, and can it be updated in accordance with Apple's requirements?
Original Apple IOS is installed and can be updated as per the Apple requirements.
We provide 1 year warranty on the electronics excluding water and drop damage.